New Free Online Arranger Training: Communicating the Value of Fingerprint Keepsakes to Families

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By Leader Editor Kara Apel

Legacy Touch is well known for helping families across the world honor the lives of their loved ones through high-quality personalized and engraved fingerprint and cremation jewelry.

All of Legacy Touch’s keepsakes are handcrafted within the U.S. and are engraved by industry-leading artists and jewelers in Kansas City, MO.

What makes Legacy Touch stand out from its competitors is its ability to send most products to customers within 24 hours. The customer will then be able to wear or share the gift in time for a funeral or memorial service (or any meaningful event).

As an added benefit to its hundreds of partner firms, Legacy Touch has released a new online training course for arrangers. The online course is free for all firms, even if they are not currently partnered with Legacy Touch.

This comprehensive course, which is hosted on MKJ Marketing’s Advance U platform, explains the best way to share the value of Legacy Touch products with families, details its 24-hour turnaround process, and more.

President Brett Logan

“We wanted our partners to have an innovative resource to help them not only better understand the value of our keepsakes but also share this important information with families in the best way possible,” said Legacy Touch President Brett Logan. “When funeral directors can explain the quality and sentimental value of our jewelry and gifts, the family wins too … because they’ve found a meaningful new way to cherish their loved one’s life.”

Comprehensive Lessons Include:

  • How to Share the Value of Legacy Touch with Families
  • Opportunities to Better Serve Your Community Using Legacy Touch
  • The 24-Hour Turnaround & The Power of the PIN
  • Keys to Ordering Fingerprint Keepsakes

The Advance U platform includes high-quality videos, interactive teaching styles, and educational methods created by learning experts.

“We knew Advance U was the right partner for our online learning program because of MKJ’s extensive knowledge about the funeral industry,” Logan said. “In under an hour, arrangers will learn never-before shared tips and ideas on how to best explain and present fingerprint jewelry and keepsakes to families.”

Advance U offers many courses for funeral directors, including “How to Handle Price Shoppers,” “Arranger Training: The Advanced Course,” “Good Call: How to Answer the 9 Most Common Funeral & Cemetery Calls,” and many more. The most cost-effective route for many firms is the All Access Firm Pass, which includes 15 seats per firm, immediate access to all Advance U courses, a private discussion group forum, and reports on course completion. Click here for more information.

In addition, Legacy Touch is currently offering a discount for current and new customers to update their fingerprint scanner hardware. For just $50, firms can have access to the latest, top-of-the-line equipment to serve families even better and ensure the highest-quality imprints.

Any firms interested in learning more about Legacy Touch or its new online course are encouraged to click here for more information.


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