7 Best Practices for Handling Funeral Home Phone Calls
When trying to identify a person in need of comfort or support, you can rely on these visual cues to help you discern how best to help the person through their grief. When speaking to someone over the phone, however, your capacity for compassion is blindfolded, forcing you to rely on subtle clues to determine the emotional state of the person on the other line.
Experts Share Marketing Strategies During the COVID-19 Crisis
The COVID-19 pandemic has ushered in an unprecedented era for our nation and world. Situations and circumstances are constantly changing, prompting many of us to rethink or change traditional or normal elements of our lives — even the smallest gestures like hugs and handshakes are currently not deemed to be acceptable.
Leader Links: How Our Industry is Coping with the Coronavirus
With COVID-19 dominating our news cycles, changing our daily routines, and heavily impacting the funeral industry, here’s a look at how different leaders are handling the pandemic.
Honoring Those We’ve Lost in Our Industry
As our country copes with thousands of tragic deaths during these unprecedented times, we want to pay tribute to those we have lost within the deathcare industry during the past few weeks.
Contributor Shares Insights on Funerals in the UK during COVID-19
As the COVID-19 pandemic continues to spread across the world, we heard from a funeral director in the United Kingdom about how the virus is changing services there, along with his thoughts on the role of those in the funeral profession.
10 Ideas Funeral Directors Can Share with Families During COVID-19
More than anyone, those in funeral care understand how beneficial it is to pay tribute when a friend or family member dies. That’s why it’s important to have ideas on hand for families so they can begin the grieving process when normal rituals aren’t possible.
5 Ways to Stop Obsessing That Someone Might Die
Editor’s note: Navigating through these unprecedented times has been hard for everyone. Death seems to be everywhere we look these days, making...
National Alliance for Grieving Children Announces New Board Members
Following a nationwide request for nominations from child bereavement field professionals and an election by the membership of the organization, the National Alliance for Grieving Children (NAGC) announced that its membership and Board of Directors has elected Catherine Alicia Georges and Jim Price as members of the Board of Directors for the National Alliance for Grieving Children.
Exploring the Natural Complications of the ‘WHYs’ of Funerals During the Coronavirus Pandemic
By Leader Contributor Alan D. Wolfelt, Ph.D.
I often say that when words are inadequate, have a ceremony. However,...
Pet Loss and COVID: How to Help Families During the Pandemic
While the world is full of “can’ts” right now, there are so many things loving pet parents and pet care professionals CAN be doing. Whether the timing is an end-of-life walk or the death is happening right now, pet parents still desire the experience of knowing they could still have a meaningful end in the loss of a precious and loved pet.
