Choosing a funeral home is just one of many decisions to be made when you lose a loved one, but it may prove to be the most important. Industry insider Chris Yurko shares his experience following the recent death of his mother and appeals to funeral homes to utilize technology as a way to enhance the customer experience.
Here’s a look at some of the interesting stories about the deathcare industry making their rounds this week.
The introduction and growing popularity of e-commerce cremation arrangements have raised the question and discussion of cannibalization within the funeral profession. Many are wondering: “Will families that would have paid the funeral home’s traditional pricing for cremation opt instead for their online offering?”
Funeral homes now have an even more affordable option for using Halcyon to manage the essential components of their business with the recently-announced Halcyon Basic.
It’s not so much a question of if your firm will be impacted by a power outage in the future, but when. Taking proactive steps in advance can greatly minimize the impact these unpredictable events can have on your funeral home.
In this week’s edition of the weekly roundup, we have found podcasts, informational talks, and news articles – everything from preventing compassion fatigue to Swedish death cleaning.
An El Paso funeral home sparked an outpouring of love and support from around the world after sharing a photo of a man grieving the loss of his wife, who was killed in the mass shooting earlier this month.
There is no better time to make tasks easier for a family than when they are grieving the loss of a loved one. Here are a few examples of websites and apps that your staff can share with the families you serve.
There are many podcast series that cover topics within the deathcare industry and are hosted by experts and outsiders alike.
Due to the lack of training, and the spread of diseases like cholera, yellow fever, and malaria, those who work in Kenya’s mortuaries are getting sick and some are even dying from the conditions.