Monday, May 16, 2022

Bridging the Gap Between Service and Technology: A Millennial’s Appeal

Choosing a funeral home is just one of many decisions to be made when you lose a loved one, but it may prove to be the most important. Industry insider Chris Yurko shares his experience following the recent death of his mother and appeals to funeral homes to utilize technology as a way to enhance the customer experience.

Leader Links: The Obstacles Affecting Green Burials

Here’s a look at some of the interesting stories about the deathcare industry making their rounds this week.

Market Cannibalization: What It Means And Why You Should Care

The introduction and growing popularity of e-commerce cremation arrangements have raised the question and discussion of cannibalization within the funeral profession. Many are wondering: “Will families that would have paid the funeral home’s traditional pricing for cremation opt instead for their online offering?”

Halcyon Deathcare Management Solutions Announces Halcyon Basic

Funeral homes now have an even more affordable option for using Halcyon to manage the essential components of their business with the recently-announced Halcyon Basic.

5 Ways Funeral Professionals Can Prepare for Power Outages

It’s not so much a question of if your firm will be impacted by a power outage in the future, but when. Taking proactive steps in advance can greatly minimize the impact these unpredictable events can have on your funeral home.

#LeaderLinks: What to Know About the Newest Class of Mortuary School Grads

In this week’s edition of the weekly roundup, we have found podcasts, informational talks, and news articles – everything from preventing compassion fatigue to Swedish death cleaning.

Funeral Home Uses Facebook to Rally Support for Man Mourning Wife Killed in Mass...

An El Paso funeral home sparked an outpouring of love and support from around the world after sharing a photo of a man grieving the loss of his wife, who was killed in the mass shooting earlier this month.

6 Easy-to-Use Tech Tools You Can Share With Families

There is no better time to make tasks easier for a family than when they are grieving the loss of a loved one. Here are a few examples of websites and apps that your staff can share with the families you serve.

Deathcare Podcasts You Should Know About

There are many podcast series that cover topics within the deathcare industry and are hosted by experts and outsiders alike.

Funeral Director Raising Money for Embalming Initiative in Kenya

Due to the lack of training, and the spread of diseases like cholera, yellow fever, and malaria, those who work in Kenya’s mortuaries are getting sick and some are even dying from the conditions.