Technology

As cases of COVID-19 continue to rise across the world and our country, funeral professionals are rushing to find answers and solutions to ensure the safety of both their employees and the families they serve.

For over nine years, tech company OneRoom has been live streaming funeral and memorial services to friends and loved ones who are unable to attend in person.

By Leader Contributor Liz Eddy, CEO of Lantern “We need to do something about death.”

You’ll learn their full value when you discover what obituaries do, and what they mean to the people who read them.

I recently got a Facebook message from my deceased father. You read that right ... my deceased father. His Facebook account had been hacked seven years after he passed. Not only was this jarring to see so long after he had died, but it was also avoidable.

The leaders in the deathcare industry understand why it’s so important to build relationships on social media and have seen significant results because they’ve invested in their online presence.

Choosing a funeral home is just one of many decisions to be made when you lose a loved one, but it may prove to be the most important. Industry insider Chris Yurko shares his experience following the recent death of his mother and appeals to funeral homes to utilize technology as a way to enhance the customer experience.

Here’s a look at some of the interesting stories about the deathcare industry making their rounds this week.

The introduction and growing popularity of e-commerce cremation arrangements have raised the question and discussion of cannibalization within the funeral profession. Many are wondering: “Will families that would have paid the funeral home’s traditional pricing for cremation opt instead for their online offering?”

Funeral homes now have an even more affordable option for using Halcyon to manage the essential components of their business with the recently-announced Halcyon Basic.