By Managing Editor Courtney Gould Miller and Editor Kara Apel The Neptune Society is facing a lawsuit from the...
2020 was the year of drinking out of the fire hose. Like many of you, we experienced a phenomenal surge in call volume. Was it COVID, possibly the aging of the Baby Boomers, or maybe just the law of large numbers? Whatever it was, 2020 seemed like a scramble from beginning to end.
When trying to identify a person in need of comfort or support, you can rely on these visual cues to help you discern how best to help the person through their grief. When speaking to someone over the phone, however, your capacity for compassion is blindfolded, forcing you to rely on subtle clues to determine the emotional state of the person on the other line.
Rick Carrillo recently spoke with Marilyn Jones Gould, president of MKJ Marketing, to share his experiences as a first-generation funeral director and why serving his community has always been his dream.
Since April 2021, the Federal Emergency Management Agency has shelled out over $278 million to families for funeral costs related to COVID-19 deaths.
I was able to apply as a “co-applicant” on behalf of several clients who had suffered a loss due to COVID and below is a synopsis of my experience so you can know what to expect in the process of applying and timeline for receiving a check.
More than anyone, those in funeral care understand how beneficial it is to pay tribute when a friend or family member dies. That’s why it’s important to have ideas on hand for families so they can begin the grieving process when normal rituals aren’t possible.
The introduction and growing popularity of e-commerce cremation arrangements have raised the question and discussion of cannibalization within the funeral profession. Many are wondering: “Will families that would have paid the funeral home’s traditional pricing for cremation opt instead for their online offering?”
Gabby Petito is a name everyone across the country — and the world — became familiar with after the 22-year-old disappeared during a cross-country van trip with her fiancé.
With over 40 years of consolidation, many independent funeral businesses find themselves with a collection of brand names. Certainly, when making an acquisition, the inclination is to keep the acquired firm’s name — after all they were a successful business, and you paid a lot for it, so why make a change that could undermine the firm’s reputation in the community?