Friday, April 3, 2020

The Latest: What You Need to Know About COVID-19

As cases of COVID-19 continue to rise across the world and our country, funeral professionals are rushing to find answers and solutions to ensure the safety of both their employees and the families they serve.

7 Best Practices for Handling Funeral Home Phone Calls

When trying to identify a person in need of comfort or support, you can rely on these visual cues to help you discern how best to help the person through their grief. When speaking to someone over the phone, however, your capacity for compassion is blindfolded, forcing you to rely on subtle clues to determine the emotional state of the person on the other line.

How Much Does the Name of a Funeral Home Matter?

With over 40 years of consolidation, many independent funeral businesses find themselves with a collection of brand names. Certainly, when making an acquisition, the inclination is to keep the acquired firm’s name — after all they were a successful business, and you paid a lot for it, so why make a change that could undermine the firm’s reputation in the community?

World-Renowned Speaker, Author Headlines MKJ Summit on Same Day of Book Release

Internationally recognized speaker and author Stephen Shapiro is headlining MKJ Marketing’s 2020 Summit on the same day of the release of his latest book, Invisible Solutions: 25 Lenses that Reframe and Help Solve Difficult Business Problems.

Obits Are Alive and Kicking — And Their True Power Is Digital

You’ll learn their full value when you discover what obituaries do, and what they mean to the people who read them.

Shutting Down Social Media Accounts? Here’s a Helpful Guide for Families

I recently got a Facebook message from my deceased father. You read that right ... my deceased father. His Facebook account had been hacked seven years after he passed. Not only was this jarring to see so long after he had died, but it was also avoidable.
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Explaining Your Value: Interview with Funeral Leader Keith Walker

Keith Walker, president and licensed funeral director at Walker Funeral Homes & Crematory, has proven himself as an industry leader through his decades of work within funeral service.

4 Wardrobe Ideas for Female Caring Professionals

When it comes to choosing appropriate attire for the workplace, it’s no secret that women have many more options than men do – and thanks to online shopping, there are now more choices than ever before.
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Engaging Today’s Preneed Consumer: Interview with Funeral Leader Erin Williamson

Erin Williamson is a vice president at Altmeyer Funeral Homes & Crematory, which now operates more than 40 funeral and cremation businesses across the East Coast.

MKJ Announces 2020 Seminar Programming

PRESS RELEASE Largo, FL – MKJ’s 2020 Marketing Summit will investigate the consolidation of the industry relative to the...