Friday, April 3, 2020

Coronavirus Services FAQ for Funeral Directors

It’s an uncertain time, but we’ve got some answers to help you guide your families on the right choice for a funeral service.

The Latest: What You Need to Know About COVID-19

As cases of COVID-19 continue to rise across the world and our country, funeral professionals are rushing to find answers and solutions to ensure the safety of both their employees and the families they serve.

Coronavirus Spikes Virtual Attendance at Funerals

For over nine years, tech company OneRoom has been live streaming funeral and memorial services to friends and loved ones who are unable to attend in person.

7 Best Practices for Handling Funeral Home Phone Calls

When trying to identify a person in need of comfort or support, you can rely on these visual cues to help you discern how best to help the person through their grief. When speaking to someone over the phone, however, your capacity for compassion is blindfolded, forcing you to rely on subtle clues to determine the emotional state of the person on the other line.

Leader Links: 10 Facts You May Not Know About Congressional Cemetery

Here’s a look at some interesting recent stories about the deathcare industry that are making their rounds.

How Much Does the Name of a Funeral Home Matter?

With over 40 years of consolidation, many independent funeral businesses find themselves with a collection of brand names. Certainly, when making an acquisition, the inclination is to keep the acquired firm’s name — after all they were a successful business, and you paid a lot for it, so why make a change that could undermine the firm’s reputation in the community?

How ‘Death Tech’ Can Help Funeral Homes Grow

By Leader Contributor Liz Eddy, CEO of Lantern “We need to do something about death.”

World-Renowned Speaker, Author Headlines MKJ Summit on Same Day of Book Release

Internationally recognized speaker and author Stephen Shapiro is headlining MKJ Marketing’s 2020 Summit on the same day of the release of his latest book, Invisible Solutions: 25 Lenses that Reframe and Help Solve Difficult Business Problems.
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CEO of Park Lawn Corporation Stepping Down; Search for Replacement Ongoing

Andrew Clark, CEO and chairman of Canadian company Park Lawn Corporation, has notified the board of directors that he will be stepping down from his role.

Obits Are Alive and Kicking — And Their True Power Is Digital

You’ll learn their full value when you discover what obituaries do, and what they mean to the people who read them.