Strategies for Attracting Families and Standing Out from the Competition
Based upon research studies conducted by MKJ Marketing over four decades, 80% of consumers consider all funeral homes to be the same. Why? How can 15,000 independent and corporate funeral facilities be so similar that 80% of consumers cannot differentiate one from the other?
A New Leash on Life: How to Add a Therapy Dog to Your Firm
Over the years, the Krause family has offered grief therapy dogs as a unique and special resource for families.
How Does My Firm Compete with Lower-Priced Competitors?
One of the toughest decisions facing owners of heritage funeral homes is whether to respond to a lower-priced competitor — and how to do so.
Should You Advertise During COVID-19?
By Leader Contributor Glenn Gould, CEO of MKJ Marketing
Being recognized represents a challenge for bank robbers, which is...
A Man of Many Brands: Interview with Funeral Leader Paul St. Pierre
By Leader Editor Kara Apel
Paul St. Pierre is in a league of his own.
Not only...
Meet The Leader at NFDA
All of our industry’s leaders will be attending the National Funeral Directors Association International Convention & Expo in Chicago next week.
Pet Loss and COVID: How to Help Families During the Pandemic
While the world is full of “can’ts” right now, there are so many things loving pet parents and pet care professionals CAN be doing. Whether the timing is an end-of-life walk or the death is happening right now, pet parents still desire the experience of knowing they could still have a meaningful end in the loss of a precious and loved pet.
The Latest: What You Need to Know About COVID-19
As cases of COVID-19 continue to rise across the world and our country, funeral professionals are rushing to find answers and solutions to ensure the safety of both their employees and the families they serve.
Engaging Today’s Preneed Consumer: Interview with Funeral Leader Erin Williamson
Erin Williamson is a vice president at Altmeyer Funeral Homes & Crematory, which now operates more than 40 funeral and cremation businesses across the East Coast.
Explaining Your Value: Interview with Funeral Leader Keith Walker
Keith Walker, president and licensed funeral director at Walker Funeral Homes & Crematory, has proven himself as an industry leader through his decades of work within funeral service.