Friday, August 19, 2022

Neptune Society Accused of ‘Unlawful Business Practices’ in Lawsuit Filed by CA Attorney General

By Managing Editor Courtney Gould Miller and Editor Kara Apel The Neptune Society is facing a lawsuit from the...

7 Best Practices for Handling Funeral Home Phone Calls

When trying to identify a person in need of comfort or support, you can rely on these visual cues to help you discern how best to help the person through their grief. When speaking to someone over the phone, however, your capacity for compassion is blindfolded, forcing you to rely on subtle clues to determine the emotional state of the person on the other line.

Market Cannibalization: What It Means And Why You Should Care

The introduction and growing popularity of e-commerce cremation arrangements have raised the question and discussion of cannibalization within the funeral profession. Many are wondering: “Will families that would have paid the funeral home’s traditional pricing for cremation opt instead for their online offering?”

How Much Does the Name of a Funeral Home Matter?

With over 40 years of consolidation, many independent funeral businesses find themselves with a collection of brand names. Certainly, when making an acquisition, the inclination is to keep the acquired firm’s name — after all they were a successful business, and you paid a lot for it, so why make a change that could undermine the firm’s reputation in the community?

FEMA Is Now Accepting Applications for Funeral Assistance: Here’s What You Need to Know

Starting today, April 12, FEMA is now accepting applications for financial assistance related to funerals, cremations, and interments for those who died from COVID-19.

What Decreasing Life Expectancy Means for the Funeral Industry

While funeral services have been preparing for the long life expectancy of the huge baby boomer generation, we may not have been preparing for the possibility of more deaths from younger generations occurring shortly after or even during many projected boomer deaths.

Schoedinger Partners With Eterneva for Diamond Memorialization

An Austin startup company that turns ashes into diamonds has raised $1.2 million in its first round of funding.

Not Your Average Funeral Director: Meet Clay Roberson

By Leader Editor Kara Apel Editor’s note: When you grow up in a family-owned business, it can seem like...

How to Build a Successful Online Cremation Business

Consumers rely on websites and apps for almost everything these days, so why would we expect anything different in the deathcare industry?

‘Funeral Cribs’ Series Spotlights Firms With Modern Twist

The series, published on both Facebook and YouTube, highlights funeral homes across the country whose owners take interesting or innovative approaches to their businesses.